Enjoy the Uptown Treatment.
Certain luxuries are a normal part of staying at our hotel; we call it the Uptown Treatment. This customizable signature service is included with all rooms. Ready to make a reservation? Start here »
Meals
To feel right at home and not interrupt diets, guests are asked to bring their own food which is served twice daily. Additional meal times can be added through our Concierge Service.
Fresh Air
Four times daily all guests go outdoors to their private grass run to exert energy and go to the bathroom. Our staff walks each guest to and from the runs allowing for tons of personal contact.
Housekeeping
The resort utilizes a state of the art AquaAir® system, which cleans, disinfects, and deodorizes, leaving virtually no moisture and eliminating bacterial problems common with traditional kennels.
Tuck In & Treat
Every night each guest is visited with a good night pat and a light treat. Food and water levels are left to your specifications, the room is tidied, and most importantly, our guest is left calm and feeling loved.
Security
Our state-of-the-art monitored security system includes infrared and motion sensors and fire protection system as part of our top notch safety and security plan. Peace of mind is a priority!
Observations
Throughout every stay, pet services staff members take notes about care and activities so you may be aware of daily happenings. Upon check-out you will be updated.